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Thread: Database error after installed vBShop

  1. #1
    Super VIP JasonForces's Avatar
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    Database error after installed vBShop

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    Please Help! Database show this error after installed vBShop!

  2. #2
    Administrator Tempus's Avatar
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    Do you have any other DBTech addons installed? I think the post thanks mod can cause errors with vBshop
    The Small Print
    Our staff assume members have read the rules and will not accept ignorance as an excuse for not following the them.
    The breaking of any rule WILL lead to you being warned or even banned without notice so don't risk it!


  3. #3
    Super VIP JasonForces's Avatar
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    Only registered members can view quoted posts.
    I had disabled it before, but still get the error..

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    Updated: Tempus can you help me asap?
    Last edited by JasonForces; 2nd Jan 2017 at 22:17.

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    Administrator Tempus's Avatar
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    Could you please create and PM me with a temporary FTP and AdminCP account?

    For security reasons, we recommend you create a new FTP account only for vBMods support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

    The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

    If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for vBMods and remove this user once the issue has been solved.

    Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

    Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

    When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.
    The Small Print
    Our staff assume members have read the rules and will not accept ignorance as an excuse for not following the them.
    The breaking of any rule WILL lead to you being warned or even banned without notice so don't risk it!


  5. #5
    Super VIP JasonForces's Avatar
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    Tempus Check PM

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